SHIPPING & REFUNDS
Shipping Policy
I strive to maintain high quality artwork & great customer satisfaction. As a small business, I will do my best to get orders out efficiently and in a timely manner. Please allow 1 to 2 weeks for your item to be shipped.
Refund Policy
All sales are final unless damage occurs during shipping. If your item arrives damaged or defective, please contact me within 7 days of delivery with a description and photos of the damage. A replacement or refund will be issued as needed.
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To initiate a refund or replacement, please email chreative.chromatics.ct@gmail.com with your order number, photos of damage, and the reason for the refund or replacement.
If a refund request has been approved, it will be processed within 7-10 business days. The refund will be issued to the original payment method.
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If you have any questions or concerns about your order, please reach out at chreative.chromatics.ct@gmail.com.